We are living in an era of unprecedented change. Change brought on primarily by the advances of the technological age. Nowhere is this more evident than in the domain of business. Internet Technology (IT) has become a driving force behind successful business practices. As a result, there is an imminent need for an IT system that inherently adapts to rapid change. IT Automation presents a viable Solution.
With IT automation, it will be possible for business organizations to increase their agility hence dealing with sudden shifts in the market, changing customer behavior, emerging competition and constantly evolving technologies. It can also be useful in dealing with cascading mergers or acquisitions. When we talk of increased agility, it means that business processes and rules can be changed constantly. It also means finding new ways of leveraging new information types which might involve more complex combinations than the existing ones.
Not wanting to, throw the baby out with the bathwater, IT automation must be capable of including existing information from a variety of platforms, including legacy applications, mainframes and metadata. It will also be expected to maintain a data flow of information pertaining to customers and suppliers. Keeping the old and adapting to the new is why IT automation is the wave of the future. One might argue that there is no problem with the current It systems have no problem. It is true that web services have enabled us to collect new data types from within and without the organization. RFID also promises higher levels of real time data transfers. Such data has to be collected, filtered and deciphered. This is where the problem of complexity can outpace the ability of the businesses to keep up. With the improved collection methods, companies have gained more information sources to harness. There is more data that needs to be integrated and more people clamoring for different types of information. There is a lot of scope for increased and better managed data feeding which is not being taken seriously by the people who run IT. Extra resources are hired to facilitate data flow, although much more can be done by lesser people strength and smarter management. The vicious circle of under management grows every day. IT automation is not just another fancy word for the distant future. Automation itself sounds frightening to human existence! The need of the hour is to reassess the present working system. Any organization planning to go for automation needs to clearly lay down the rules and definition for its each and every department. It will be similar to the present goal setting done for each employee at the beginning of every year. Examples cannot be copied but can be the basis of urgent brainstorming session of the employers. It is just like William Gibson says, The future is here. Its just not widely distributed yet.
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